Returns & Exchanges
At Dynamo Commercial, we stand behind the durability of our professional-grade sports equipment and offer a 30-day return policy to ensure your facility is fully satisfied with every purchase.
Initiate Your Request
Contact our commercial support team with your order number and equipment details to receive a Return Merchandise Authorization (RMA) number.
Prepare the Equipment
Ensure all items are cleaned, disassembled if necessary, and secured in their original commercial packaging to prevent damage during transit.
Schedule Freight Pickup
Affix the provided shipping labels to your crates or boxes and coordinate a pickup time with our designated logistics partner.
Quality Inspection & Refund
Once our technicians verify the equipment's condition at our warehouse, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing